FAQ’s

YYes! We are proud to be 100% cruelty-free, meaning none of our products or ingredients are tested on animals at any stage of production. We believe in ethical beauty and ensure that all our suppliers and manufacturers comply with cruelty-free standards. We are also working towards obtaining official cruelty-free certifications from recognized organizations.
Choosing the right shade can be tricky, but we’re here to help! Our website features a shade guide on each product page, helping you compare different tones. Additionally, we offer a virtual try-on tool that allows you to test shades using your camera or an uploaded photo. If you still need assistance, our beauty experts are available for free online consultations to guide you in finding the perfect match for your skin tone.
Choosing the right shade can be tricky, but we’re here to help! Our website features a shade guide on each product page, helping you compare different tones. Additionally, we offer a virtual try-on tool that allows you to test shades using your camera or an uploaded photo. If you still need assistance, our beauty experts are available for free online consultations to guide you in finding the perfect match for your skin tone.
Yes! We proudly ship our products worldwide. However, shipping costs and delivery times vary depending on your country. International shipping rates will be calculated at checkout based on your location. Please note that customs policies differ from country to country, and you may be required to pay additional duties or taxes upon delivery.
Absolutely! Once your order is shipped, you will receive a confirmation email with a tracking number and a link to monitor your package’s journey. You can also log into your account on our website to check your order status at any time. If you experience any issues with tracking, feel free to contact our customer support team for assistance.
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We apologize for any inconvenience! If you receive a damaged, defective, or incorrect product, please contact our customer service team within 7 days of receiving your order. Provide us with your order number and a photo of the damaged item, and we will arrange a replacement or full refund at no extra cost to you.